What I Thought About My First Time Flying With Norwegian Airlines

I have to be honest with you, I was a little nervous about flying on Norwegian Air on my recent flight from JFK to London. I had never flown on the airline before and since it is a discount airline, I wanted to make sure I followed all of their rules so I didn't end up paying with my wallet. 

I booked a "lowfare plus" ticket online so I could choose my seat because I was flying with my 13-year-old and we wanted to sit together. If you don't upgrade, the airline will assign you a seat at check-in. But even with the upgrade, the ticket cost me $125 per person. You can't beat that!

Be sure to join Norwegian's Loyalty program, you will earn a few miles and you can apply them to any future flight. The upgrade also came with meals onboard and we got to choose if we wanted regular, vegetarian or vegan.  

My small carryon bag got approved! 

          After seat selection, the next item discount airlines try to upcharge you for is luggage. Norwegian allows all passengers one small carry on and one personal item. If you upgrade to lowfare plus, you get a checked bag for FREE. If you typically check a bag, I highly recommend this upgrade when you book your ticket. Don't try to pay at check-in! It gets really expensive. We saw people at check-in paying hundreds of dollars for their suitcases. 

       You get a small carry on for FREE, BUT the airline takes this very seriously. They actually do it by weight and not size at check-in. Your bag has to weigh less than 10 kg. The service rep told me if it's slightly over, she will pass it through anyway. But when my bag weighed 11.2 kg, she said no way and asked me to pay $100, ouch. 

And here's the kicker, it's not just your carryon bag, they put your personal item on the scale too. Needless to say, once she did that I was pretty far over 10kg.

           The rep was helpful and suggested I take things out of my suitcase like my shoes and toiletries to bring the weight down. 

Now I'm standing at the counter with my shoes, laptop and toiletries in my arms, but we did it and she approved my bags without charging me. 

Once we left the counter, of course, I stuffed all of the items back in the suitcase. Not sure what this process proved, but consider yourself warned. 

On the return flight from London Gatwick, they actually checked bags again at the secondary security. This time they had a bin and seemed concerned about the size of the bag. 

Boarding the airplane was another experience. Each boarding pass has a letter on it assigning you to a group. However, there is no signage about where to line up like Southwest Airlines and the reps just call out the groups and a mass of people crowd toward the door. 

Everyone has an assigned seat, but I think people were concerned about overhead bin space. 

It took a long time to get everyone on the plane.

Once we were onboard, the plane was quite nice. It was a Dreamliner so my teen had a great time dimming the windows. I thought there could have been more legroom, but I flew Southwest this past weekend and I think it was about the same. The flight crew was super nice and attentive. I didn't eat the meals because we visited the Priority Pass Lounge. I'll be writing a blog post about this perk that you will need to check out. The entertainment system offered a decent movie selection too. 

One thing that surprised me in the week leading up to the flight, I received several emails like this one offering me a chance to bid on upgrades. Apparently several airlines including Aer Lingus offer auctions for upgrades. Some passengers report scoring an upgrade for the minimum bid, but it seems like many are denied. It all depends on how many empty seats are on the plane. 

Would I fly Norwegian Air again? Definitely. It cost me $350 round trip JFK-London-LAX. Yep, I would say that's worth it. That's how we do it at almost FREE family travel.