New! Southwest Makes Locating Your Travel Funds Easier

Southwest prides itself on transparency, but using your old travel funds was one place where the airline didn't make it easy. Now that's changed. 

Travel funds are the $5.60 per ticket that you pay when you use points to fly on Southwest, any tickets you paid for, but canceled at least 10 minutes before the flight, LUV vouchers or gift cards. 

You have to use these funds within one year of booking your canceled ticket, but remembering how much you have was difficult.  

I stopped holding the funds for future use because they only way to use them was to refer to the confirmation code and who holds on to that? Plus you could only use the funds for a ticket in your name. 

That hasn't changed. You can still only use the funds for a ticket in your name, but now keeping track of those funds is a whole lot easier. 

How to find your travel funds:

• Sign in to your Southwest Airlines account
• click on my account
• see a tab called My Travel Funds. 
• If you click on that, you will see your funds listed. 

Only funds from tickets canceled since December 3rd will be shown right now. You can still lookup funds with the confirmation code. 
Southwest has the most flexible cancellation and ticket change policy around and again, the airline is making it easier for consumers. You can check out my previous post on how to change your Southwest flight here.