Real Client Case Study: Building a Points Strategy from Scratch

Real Client Case Study: Building a Points Strategy from Scratch

Recently I sat down with a new client to audit her credit card setup and figure out how she could earn and redeem points more effectively. Here's exactly what we went through — and what we decided.

Her Starting Point 📋

• Cards she holds: Chase Sapphire Preferred, Delta Amex Gold, Wells Fargo no-annual-fee card
• Airlines she flies: Primarily Delta, but price-sensitive — so JetBlue, Frontier, and Spirit (RIP ✈️) make regular appearances
• Big recurring expenses: Rent and tuition (paid twice a year, but may incur a 3% credit card fee)
• Home airport: Salt Lake City (SLC)

She was using the Sapphire Preferred for almost everything and the Delta Amex only for Delta purchases. No specific trips on the horizon yet.

---

The Strategy: Go Deep on Chase Ultimate Rewards 💳

Since she has no destination locked in, flexible points are her best friend right now. She already has a small stash of Chase Ultimate Rewards from her Sapphire Preferred, so we decided to build on that foundation rather than start somewhere new.

One big win here: Chase Ultimate Rewards transfer 1:1 to JetBlue — one of her go-to airlines. That's a genuinely useful transfer partner given her flying habits.

💡 Quick tip: The Chase Sapphire Preferred includes a $50 annual hotel credit when you book through the Chase Travel Portal. With a $95 annual fee, that brings your real cost down to $45.

---

The New Card Conversation: Freedom Unlimited vs. Freedom Flex

Both are no-annual-fee Chase cards that funnel points into the same Ultimate Rewards bucket — meaning they work with her Sapphire Preferred, not separately from it. You can read about how to combine CUR points here. 

Chase Freedom Unlimited

• 1.5x points on all purchases (better baseline than the Sapphire Preferred)
• 3x on dining and drugstores
• Current offer: 20,000 points after $500 spend 🎉

Chase Freedom Flex

• Rotating 5x quarterly bonus categories (this quarter includes Amazon — easy way to stack up to 7,500 bonus points fast)
• 3x on dining and drugstores
• 1x on everything else
• Current offer: 20,000 points after $500 spend 🎉

Both are worth considering — the right pick depends on whether she prefers a consistent flat rate or wants to actively track and maximize rotating categories.

---

Two Free Accounts Worth Opening 🛍️

We also talked about signing up for Rakuten and Bilt:

• Rakuten — shop through their portal and earn cash back or points on purchases you'd make anyway. Use a referral link to get $50 or 2,500 Bilt points after your first $50 purchase.
• Bilt — lets you transfer points to dozens of different airlines and hotels. You can also open a Bilt credit card to earn points on rent payments with no transaction fees, but it's a bit complicated so we decided to table this one for right now. 

---

What About the Delta Amex? 🤔

We discussed cancelling it. Here's the logic:

• $150 annual fee
• She rarely uses it
• It's not her oldest card, so the credit score impact would be minimal

Bottom line: keeping a card "just in case" when it costs $150/year and sits in a drawer isn't worth it.

---

Where Things Stand

She's in a solid position. By consolidating around Chase Ultimate Rewards, adding a no-annual-fee earning card, and plugging into Rakuten and Bilt, she'll be sitting on a healthy stash of flexible points whenever she's ready to book something. No trip needed yet — just a smart setup so the options are there when she wants them. 🗺️

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.

Bad News From Bilt and Rakuten

Good News, Bad News: The Rakuten-to-Bilt Points Transfer Just Changed

Let's start with the win. 🎉

On May 15th, my Rakuten points transferred to Bilt — 53,000 of them. I'd spent the past few months deliberately routing my online purchases through Rakuten.com, and the payoff was real.

Quick refresher if you're new to either platform: Rakuten is an online shopping portal that earns you bonus points on purchases you were already planning to make. You can read more about how to use the platform here. Bilt is the newest flexible points currency on the block, with transfer partners spanning dozens of airlines — Air France, KLM, Southwest, Alaska — plus hotel chains like Hyatt, Hilton, and Wyndham. So landing 53,000 transferable points is genuinely meaningful. ✈️🏨

Now the Bad News 😬

On May 16th — one day later — Bilt and Rakuten announced a significant change to the transfer rate. Going forward, $10 in Rakuten cash converts to just 500 Bilt points instead of 1,000. That's a 50% cut overnight.

What does that mean practically? The referral offer I've been sharing — spend $50, earn 5,000 Bilt points — now effectively delivers 2,500 Bilt points. That changes the math on whether points are even the right choice for you anymore.

At this point, taking your Rakuten earnings as straight cash or converting to Amex points may make more sense depending on how you travel. Worth running the numbers before your next transfer. 💸

I did flag that this kind of devaluation was coming. Here it is. The window was good while it lasted — and if you maxed out the points before May 16th, consider yourself lucky. 🍀

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.

I Booked a Last-Minute Caribbean Solo Cruise — Here's What Actually Happened

I Booked a Last-Minute Caribbean Cruise From New Orleans — Here's What Actually Happened

I was already heading to New Orleans for a conference when it hit me: I was closer to the Caribbean than I ever am from California. Why not tack on something bigger? I hadn't added a new country to my list yet this year, so I started poking around flights and hotels. The prices — even with points — were brutal. 😬

Then I noticed Chase Freedom was offering 5x points on Norwegian Cruise Line. A quick search later and I found a 7-day cruise departing from NOLA hitting Mexico, Belize, and Honduras. That knocked out several destinations in one shot.

I hadn't been on a cruise in 30 years, but I was open to it. Full transparency: NCL offered me a travel agent discount plus some extras. I booked a solo studio — a 99 sq ft inside cabin tucked into a secure solo-only section of the ship — upgraded my WiFi for work (150 free minutes came with the booking), and locked in snorkeling excursions at three of the four ports. ✅

Boarding: Brace Yourself

NCL sends a flood of pre-boarding emails covering luggage tags, upgrade offers, and cruise logistics. What they don't fully prepare you for is the boarding crowd. It's chaotic. 

👉Hot tip: check in online as early as possible — it determines when you can board, and earlier boarding means smaller crowds. Also worth knowing: you don't have to wait for your assigned boarding time despite what NCL tells you. Show up when you're ready. 

And you can opt to keep your carry on luggage with you. 

Once on board, rooms aren't available until later in the afternoon, but the pool, bars, and lunch are all yours. I spotted people already in the hot tub by 1pm. 🛳️

The Solo Studio Setup

The solo studio cabin itself is compact but smartly designed, and the real selling point is what surrounds it. The Studio Lounge is a secure, solo-travelers-only space stocked daily with fresh fruit, baked goods, lemonade, water, and an espresso machine. For anyone fueled by coffee ☕, that last one matters more than you'd think.

Every day, a solo traveler coordinator runs a meetup — a genuinely useful way to connect with the 60 other solo guests on board. Ages ranged from 30 to 80, first-timers alongside seasoned Platinum cruisers. Some were even doing back-to-back sailings on the same ship (no need to disembark or switch cabins, by the way — you just keep going).

After the daily meetup, the coordinator organizes group dinners at one of the sit-down restaurants, so eating alone is entirely optional. The three main dining rooms share similar menus but each has its own atmosphere. The food was genuinely good — not just "fine for a cruise." One evening my new solo crew invited me to the specialty sushi restaurant and it did not disappoint. 🍣

The buffet runs 6am–9:30pm and covers a lot of ground: salad bar, sandwiches, pasta, Indian, soup, and made-to-order eggs at breakfast. You will not go hungry. There is also a bar food type pub open 24/7.

Evenings on Board

After dinner, the ship basically becomes its own entertainment district. During the cruise, I caught four shows in the main theater, a comedy set, an NCL presentation, live music at a bar, and a dueling piano night. 🎹 So funny, all the music onboard is from the 70's, 80's and 90's. 

The Escape also has a ropes course, mini golf, bowling, waterslides, a basketball court, and an arcade. You can go hard or you can find a quiet corner — completely up to you.

The Ports 🤿

I chose snorkeling for three of the four port days, and each experience was completely different.

• Roatan, Honduras: The guide took us to a dramatic drop-off — a 400-foot depth change from reef to ocean floor. Jaw-dropping.
• Cozumel, Mexico: Strong current meant drift snorkeling the whole way. You just float and let the ocean do the work.
• Belize: Snorkeling the second-largest reef in the world after Australia's Great Barrier Reef. Worth every minute.

One practical note on booking excursions: if you go through NCL, the ship is responsible for getting you back on time — and if something delays you, they'll wait. Book independently and that responsibility shifts to the tour operator. I've spoken with independent operators who take this seriously and will cover transport if the ship leaves without you, but for my own peace of mind I booked through NCL. (I can also get clients $50 off NCL excursions, so there's no financial upside to going outside.)

The ports themselves have changed a lot over the years — think high-end shops, solid restaurants, swim-up bars, zip lines, butterfly gardens, beach clubs, and yes, fish pedicures. 🦋

The Verdict

The week moved fast. My new solo travel crew has already booked a cruise together for next year — which probably tells you everything you need to know. 🌊

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.

La Guardia Got a Glow-Up — And the Chase Sapphire Lounge Is Worth the Detour

La Guardia Got a Glow-Up — And the Chase Sapphire Lounge Is Worth the Detour

Let's be honest: La Guardia used to be the airport everyone complained about. Not anymore. The redesigned LGA is genuinely impressive, and the Chase Sapphire Lounge takes it up another level. ✨

The lounge is a perk for Chase Sapphire Reserve cardholders — and right now the card is offering a 150,000 bonus point welcome offer that's hard to ignore.

👉Hot Tip: Chase Sapphire Preferred card holders get one FREE pass per year to the Sapphire Lounge. 

What's Inside 👀

The two-story space is built around a circular bar and packed with seating options — tables, couches, tucked-away nooks, phone booths, and fireplace seating. The vibe is polished without being stuffy.

Here's what's included:

• Free cocktails and an oat milk latte situation that actually delivers ☕
• Buffet-style food plus order-to-your-table service
• A faux fireplace (surprisingly cozy)
• And yes — free facials 🧖

👉Hot tip on the facials: scan the QR code at your table the moment you sit down and book a slot immediately. Appointments run every 15 minutes and the facial itself is 30 minutes, so a little advance planning goes a long way. Don't wait until you've had two cocktails and suddenly remember.

The cardholder can also bring in two guests for free — making it genuinely useful for couples or travel companions. 🙌

Where to Find It

Sapphire Lounges currently operate at JFK, La Guardia, Boston, Las Vegas, Philadelphia, Phoenix, and San Diego, with Los Angeles and Dallas coming soon.

Getting to the LGA lounge requires a little navigation — the Terminal B map is not your friend. Head toward the Brooklyn Diner or gates 31–49, take the elevator down to the first floor, follow the hallway, and you're there. Worth the mild scavenger hunt.

If this lounge fits your regular travel routes, the 150,000-point welcome offer on the Sapphire Reserve is a solid reason to take another look at the card. 💳

Here's what the current offer looks like:

Spend $6,000 in the first 3 months and you'll earn 150,000 bonus points. Those points are conservatively valued at around $2,500 — but depending on how you redeem them, (transfer to a dozen different airlines and several hotel chains including Hyatt) they can stretch significantly further.

The annual fee is $795, which I know sounds steep. But before you close the tab, take a look at what's included:

• ✈️ $300 Travel Credit
• 🎟️ $300 StubHub Credit
• 🍽️ $300 Dining Credit
• 🏨 $500 Edit Hotels Credit
• 🏨 $250 Select Chase Hotels Credit
• 🛂 $120 Global Entry Credit
• 🚗 $10/month Lyft Credit
• 🛵 $25/month DoorDash Credit
• 🎵 Complimentary Apple TV+ & Apple Music
• 🚴 $120 Peloton Credit
• 🛋️ Priority Pass Lounge Access (you + 2 guests)
• 🛋️ Sapphire Lounge Access

If you actually use these credits, the math works strongly in your favor. That said, it does take some intentionality to make sure you're not leaving value on the table — this card rewards people who engage with it.

Full disclosure: I have a complicated history with this card after last year's refresh (you can read about that here), but I also just used it for a nearly free Las Vegas weekend in January 🎰 — so clearly we've worked things out.

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.

Mexico's Most Charming Colonial City 🇲🇽

San Miguel de Allende: Mexico's Most Charming Colonial City 🇲🇽

A UNESCO World Heritage City and consistently ranked among the world's best small cities, San Miguel de Allende is the kind of place that gets under your skin fast. Cobblestone streets wind past art galleries, live music spills out of mezcal bars, flower-draped balconies frame every corner, and somehow it all costs less than you'd expect. Walkable, beautiful, and endlessly interesting — this one belongs on your list.

---

Getting There ✈️

There's no airport in San Miguel itself, so you'll need to plan your arrival. Three airports serve the city, each with its own trade-offs. You can fly from the US or use the Cross Border Express from San Diego to fly out of Tijuana. If you can't use points in the travel portal to cover your flights or miles, you can always use your Capital One Venture X and "erase" the flights. 

1. Del Bajío International Airport (BJX) — León/Guanajuato 🥇 Best for most travelers

• About 1.5 hours away (~100 km)
• The most direct flights from the US, including nonstops from Houston, Dallas, Los Angeles, Chicago, and Atlanta
• Served by United, American, Delta, Volaris, and Aeromexico

2. Querétaro International Airport (QRO) 🥈 Solid alternative

• About 1 hour 15 minutes away (~60 km) — actually the closest geographically
• Fewer international routes, but the airport is growing quickly
• Works well if you connect through Mexico City

3. Mexico City International Airport (MEX) or AIFA (NLU) — Widest selection, longer transfer

• About 3 to 3.5 hours by highway (~270 km)
• Your best bet if you're flying in from Europe, South America, or Asia
• Many travelers tack on a night in CDMX and turn the drive up to SMA into part of the trip

💡 Hot tip: Budget airline Volaris sells an annual unlimited flights pass for around $500 — the catch is you can only book a few days before departure. Worth it if you're flexible.

---

Getting to Town 🚐

From BJX or QRO, pre-booking a shuttle is the move. We recommend BajioGo Shuttle — shared rides run about $66 per person round-trip. If you plan to use it regularly, their pass drops the cost to just $10 per ride.

---

Getting Around 👟

San Miguel is small and very walkable, but here's something the Instagram photos won't tell you: it's built on a hillside. When booking accommodation, pay attention to where you land on that slope — your legs will thank you. We stayed a few blocks from the historic center at casaavra.com, which hit the sweet spot of flat location, great price, and genuine comfort.

One more thing: almost every street is cobblestone. Gorgeous? Yes. Forgiving on heels? Absolutely not. Pack good walking shoes — we watched a few brave souls attempt the streets in stilettos and it was not going well. Also worth noting: the city sits at 6,400 feet elevation, so give yourself a day to adjust before going full tourist mode.

---

What to Do 🎨

Start with a walking tour. It's the fastest way to get your bearings, pick up local recommendations, and discover buildings you'd never find on your own. Our guide took us inside stunning off-the-beaten-path spots, including an incredible mural hidden inside the Arts and Culture Building.

Visit Fabrica La Aurora. A converted 19th-century textile factory turned high-end gallery and studio complex — plan to spend a couple of hours here.

Spend time in the main square. The neo-Gothic pink Parroquia church anchors the plaza and looks different (and frankly better) every hour of the day.

Wander without a plan. Some of the best moments in San Miguel happen when you have nowhere specific to be — ducking into a courtyard, stumbling on a jazz trio, finding a rooftop bar with a view.

Take a cooking class. Learn to make chiles rellenos at Pura Vida Kitchens, pair them with natural wines, and leave with a skill you'll actually use at home. 🍷

Hit the Saturday farmers market. The whole town shows up for this one — live music, local produce, great people-watching. Don't skip it. 🌿

Day Trips. Check out the thermal hot springs just 15 minutes drive from town

---

The Expat Factor 🏡

San Miguel has a well-established expat community, drawn largely by the low cost of living. Rental rates are reasonable, daily life is affordable, and the quality of life is high. It's not a secret, but it still feels like one.

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.

🚨 Chase Just Raised the Sapphire Reserve Welcome Bonus to 150,000 Points!

🚨 Chase Just Raised the Sapphire Reserve Welcome Bonus to 150,000 Points!

Chase quietly made a big move — the Chase Sapphire Reserve is now offering 150,000 bonus points to new cardholders, and this is one worth paying attention to.

Full disclosure: I have a complicated history with this card after last year's refresh (you can read about that here), but I also just used it for a nearly free Las Vegas weekend in January 🎰 — so clearly we've worked things out.

Here's what the current offer looks like:

Spend $6,000 in the first 3 months and you'll earn 150,000 bonus points. Those points are conservatively valued at around $2,500 — but depending on how you redeem them, (transfer to a dozen different airlines and several hotel chains including Hyatt) they can stretch significantly further.

The annual fee is $795, which I know sounds steep. But before you close the tab, take a look at what's included:

• ✈️ $300 Travel Credit
• 🎟️ $300 StubHub Credit
• 🍽️ $300 Dining Credit
• 🏨 $500 Edit Hotels Credit
• 🏨 $250 Select Chase Hotels Credit
• 🛂 $120 Global Entry Credit
• 🚗 $10/month Lyft Credit
• 🛵 $25/month DoorDash Credit
• 🎵 Complimentary Apple TV+ & Apple Music
• 🚴 $120 Peloton Credit
• 🛋️ Priority Pass Lounge Access (you + 2 guests)
• 🛋️ Sapphire Lounge Access

If you actually use these credits, the math works strongly in your favor. That said, it does take some intentionality to make sure you're not leaving value on the table — this card rewards people who engage with it.

A few things to know before you apply:

You can hold both the Sapphire Preferred and the Sapphire Reserve at the same time. However, if you've received a welcome bonus on either personal Sapphire card in the past 48 months, you likely won't qualify for this one. The good news? Chase will show you an eligibility pop-up before the hard credit pull, so you'll know where you stand before anything hits your credit report. 👍

If this fits how you already travel — or how you want to travel — it's a genuinely strong offer. Hit the link below to apply through my referral link, and feel free to reach out with any questions!

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.

Score 10,000 Free Miles for Your Fall Europe Trip ✈️

Score 10,000 Free Miles for Your Fall Europe Trip ✈️

Planning a trip to Europe this September? Here's a deal worth knowing about: book a qualifying flight now and you'll pocket a bonus 10,000 Flying Blue miles — no hoops, no tricks.

Here's what you need to qualify:

• 📅 Book by May 3rd
• 🗓️ Travel between April 22nd – September 30th, 2026
• 🛬 Fly at least one segment from the US to Amsterdam or Paris (CDG)
• 💺 Economy class only
• 🇺🇸 US residents only
• New bookings only — existing reservations don't count

---

So what can you actually do with 10,000 miles? 🤔

More than you might think. Every month, Flying Blue — the loyalty program shared by KLM and Air France — releases a promotional transatlantic route priced at just 18,750 miles. That means your 10,000 bonus miles put you well over halfway to a completely free flight to Europe. You'd only need to earn (or buy) the remaining 8,750 miles to redeem a one-way award ticket.

Plus Capital One, Bilt and Chase are transfer partners with Flying Blue. 👏

If a fall trip to Paris, Amsterdam or anywhere in Europe is already on your radar 🗼, this is a genuinely solid reason to book sooner rather than later. That May 3rd deadline moves fast.

Want more personal help using points and miles for almost FREE travel? Join my Travel Coaching Program and we will design your personal strategy to travel for almost FREE and guide you through the process. Right now, you can use the promo code "FREETRAVEL" to get $50 off the program. 

Or you can book a consulting call with us for just $100. I would love to help you make priceless family memories affordable. 

***In honor of every new paid client, we will make a donation of 10% to one of our favorite charities.