Saturday, March 14, 2020

Supposed To Fly? What Should You Do Now?


Supposed to fly in the next few weeks? If so, you are probably wondering if you should go and if you will be able to go. And the big one, if you can't go or you decide you don't want to go, will you get your money back. It's a crazy time and with things changing daily as soon as I write this, it may be outdated. 
But let's try to sort the situation out and stay calm. 
If it makes you feel any better, I am in the same boat. We have a few trips planned in the next two months and are unsure right now what will happen. 

Supposed to fly in the next few weeks?

Whether you go on your trip as planned or you cancel is a very personal decision that you and your family must make together. Obviously, besides raising your risk depending on where you are going, you may also not be able to return in a timely fashion. So if you decide to go, take along enough medications just in case. 

If you decide to cancel or change your flight, the #1 thing to remember right now is that unless your flight is scheduled in the next 72 hours, please don't call the airlines. I know that's hard. We like certainty and things are anything, but right now. The airlines are trying to sort this out as fast as they can, but with things changing daily and even hourly, it's tough for them to keep up. 
I believe they will figure it out and everyone will get credit for their trips and/or a refund. But you need to have patience. 

So if you can't call the airline to cancel your flight, what do you do. 

The good news is as of today you can cancel your flight through the airline's website. So you don't even need to call. Login to your account, cancel your flight, keep records of the time and date you do everything, record locators and anything else you can think of. You may need the documentation when this is over to get your credit, refund or to rebook. 
If you are eligible to change your flight, you will see an alert when you log in to your account. 
The bottom line is to stay calm, flexible and keep on top of travel advisories, check the state department website. 

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